DHL US Updates Winter Storm Weather Delays

Winter storms in parts of the U.S. have resulted in various airport and road disruptions, which has impacted DHL operations and may continue to cause winter weather delays for deliveries in affected areas. For certain heavily impacted areas, call in pickups are suspended.

The DHL Express International Service Guarantee does not apply for late shipment delivery of DHL Express shipments caused by natural disasters such as winter weather.

DHL is closely monitoring the situation and is committed to minimizing the impact on service in the affected areas. DHL will provide further updates, as appropriate.

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